Amenities & Accessibility
COSI Accessibility and Inclusion Statement for People with Disabilities
COSI’s Accessibility and Inclusion Statement for People with Disabilities details many of the resources and amenities currently offered at COSI to our guests with disabilities.
Download the COSI Accessibility and Inclusion Statement for People with Disabilities.
COSI's Guest Relations Team is ready to assist with any needs during your visit to COSI. The Guest Services desk is located in the Atrium on Level 1 (main entrance) of the building.
Strollers, Wagons, Wheelchairs and Electric Scooters
The Guest Services Desk in the Atrium offers strollers, wagons, wheelchairs, and electric scooters. Prior arrangements are not necessary, but items are available on a first-come, first-served basis. A driver's license is required to secure any item for the day. We do ask for an optional $5 donation for the use of an electric scooters, which goes to their upkeep and maintenance.
Exhibit & Theater Access
Every exhibit and the 7-story National Geographic Giant Screen Theatre are handicapped accessible through the four elevators located throughout the building
Basic first aid supplies (band-aids, ice packs, etc.) are available at the Guest Services desk. In addition, a first aid room is located behind the Guest Services desk in the Atrium.
Large lockers are available for $1 per use and are located on Level 1 and the Mezzanine Level for your convenience.
Lost and Found
COSI provides lost and found services at the Guest Services desk in the Atrium. Items that are turned in to lost and found can be claimed during business hours. Items can be mailed to the owner for a small fee.
The main elevator is located in the Atrium. In addition, there are two additional elevators located in the north and south wings of the building. There is also an elevator just inside COSI’s East Entry that allows access out to Washington Boulevard as well as COSI’s Central High Meeting Room.
COSI offers family restrooms on all exhibit levels. Changing tables are available in both men’s and women’s restrooms.
COSI provides an interactive and participatory environment just for infants, toddlers, preschoolers, kindergartners, and first graders. The little kidspace® area offers many amenities for families to use while exploring this exhibition area. The amenities include extra clothes while drying clothes in the dryer, a bottle warmer, and a nursing room.
COSI’s designated smoking areas are outside of the East and West entrances to COSI. The West Entry area is located by the Dinosaur sculptures and the East Entry area is located on English Plaza adjacent to Washington Boulevard. Both areas are equipped with benches and bins.
A phone for guest use is available at the Atrium Guest Services desk. See a COSI Team Member for assistance if you need to make a call.
Available Whenever COSI is Open
The Calming Room, located on the first floor near the Guest Services desk, can be used by overstimulated children and individuals who need a brief moment away from the COSI environment. The Calming Room is free for use by families with children on the autism spectrum or with other cognitive conditions. Please inquire at COSI’s Guest Services Desk for details.