Interactive Videoconferencing

Reservation, Cancellation, & Refund Policy

Within 2 weeks of receiving your invoice, a $50 non-refundable deposit is required to keep your reservation. In lieu of a deposit, schools, libraries, or other organizations may acquire a purchase order which must be submitted to COSI within 2 weeks of receiving the invoice.

Payment in full for the cost of the program is due 1 month prior to the date of the program.

If a cancellation is necessary, but is made less than one month prior to the program date, the deposit made is non-refundable.

Rescheduling a program can be accomplished at no penalty of the deposit if done so at least 2 weeks prior to the program date by contacting COSI. If COSI is not contacted in this timeframe, rescheduling the event or transferring the credit to another event is no longer available; and payment is non-refundable.

Rescheduling a program due to weather (i.e. a snow day) for a new date within the same school year is available at no penalty if done so 2 hours prior to the program start time. If the program is not rescheduled in the same school year, payment will not be refunded.

Recording Policy

The videoconferences COSI creates and provides to connecting schools are the intellectual property of COSI. Therefore, they cannot be recorded in any way or distributed, nor can any content from kits or information packets be duplicated or distributed without the written consent of COSI. The only exceptions to this rule is the copying of student pages from teacher's guides for the use of the single class that purchased the kit of materials or information packet. Any known violation of this policy will be considered theft of intellectual property and will be dealt with accordingly.